What Do Consumers, SMEs Look For in Cross-Border Payments?

Banks and other financial service providers find themselves at a pivotal juncture in the burgeoning low-value cross-border payments market, currently valued at US$10 trillion. A recent survey by Swift, the international payments messaging firm, offers some crucial insights.

The research was conducted in December 2022 and captured the opinions of 4,205 consumers as well as 2,720 small and…