From left: Chen with Bristlecone vice president (practice and innovation) Ramesh Sivakaminathan and SAP Malaysia’s Yong at a chief procurement officer roundtable discussion luncheon held on 27 January in Kuala Lumpur.

From left: Chen with Bristlecone vice president (practice and innovation) Ramesh Sivakaminathan and SAP Malaysia’s Yong at a chief procurement officer roundtable discussion luncheon held on 27 January in Kuala Lumpur.

Partnerships between two or more companies are becoming more common today – usually for improvements toward products or services. Recently, Axiata Group Bhd selected Bristlecone and SAP as its partners to go on a journey to transform its sourcing and procurement departments and to drive best-in-class processes.

This partnership would enable the company to gain visibility on its spend across all the Operating Companies (OpCos) and facilitate compliance, determine and harness spending reduction opportunities and identify the inefficient, non-standard processes that were previously in place. By standardising and streamlining procurement processes across all OpCos, Axiata hopes to improve governance and increase savings.

A “first-of-its-kind” project to be executed in Malaysia, Axiata is using the on-premise version of the SAP® Spend Performance Management application for “Requisition to PO” processes and the SAP Spend Performance Management analytic application for Spend Analytics Process, alongside its cloud-based procurement applications from Ariba, an SAP company.

Axiata chose to cooperate with SAP for its best-in-class functionality and flexibility to tailor solutions as needed, and for the high level of security and scalability with which its software is delivered.

On the other hand, Bristlecone is supporting Axiata to streamline and standardise Sourcing, Procurement and Spend Management processes across the group for greater efficiency, visibility and governance through the deployment of a harmonised, scalable world-class eProcurement platform.

Peter Chen Heng, Head – Process and Compliance of Axiata

Peter Chen Heng, Head – Process and Compliance of Axiata

As a result of this implementation, Axiata employees now have a centralised system through which they can search, source and buy items, while complying with corporate purchasing procedures. The new system provides multitudes of efficient functions, which include creating Purchase Request/Shopping Cart, generating Purchase Orders (POs), and for automating the goods received and invoicing processes using SAP Supplier Relationship Management application for Sourcing, Contracting and Supplier Information Management.

The company’s approach, which integrates solutions from SAP and Ariba, provides not only an end-to-end experience for users but more importantly, it enables a full end-to-end process transparency and full spend visibility.

Axiata’s Head of Process and Compliance, Peter Cheng Heng says: “We are excited to be collaborating with SAP to enable smarter purchasing decisions through unproved comprehensive reporting and process functionality. The intended reduction of procurement expenses and the efficient automation of procurement processes will fuel the business growth we are aiming for in the future.”

Irfan Khan, CEO and President, Bristlecone

Irfan Khan, CEO and President, Bristlecone

Says Irfan Khan, CEO and President, Bristlecone: “Axiata was by far the most mature implementation in the Procurement Ecosystem out of our 250+ engagements we have successfully completed. They are truly ahead of the market …. The multi-country implementation had many complexities, but resulted in tangible benefits for the Axiata Procurement teams.”

Terrence Yong, SAP Malaysia Managing Director also comments: “The 21st century enterprise cannot achieve its cost, revenue and cash flow goals without being connected. Software from SAP will help assist Axiata to organize resources and optimize collaboration across their current procurement structure, to achieve new levels of innovation, efficiency and agility to run simple. We look forward to working with Bristlecone to enable this digital transformation at Axiata.”

Terrence Yong (2)

Terrence Yong, SAP Malaysia Managing Director


Business Today

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