Outsourcing Malaysia (OM) held its 2016 OM Excellence Awards to honour outstanding contributions and performance by Malaysia’s top companies with the Global Business Services (GBS) sector. The highlight of the ceremony was the 2016 Outsourcing Leader of the Year Award that was presented to David Wong, CEO of SnT Global Sdn Bhd.
Being in its sixth year running, the ceremony is the country’s sole distinctive platform that recognises excellence in GBS across organisations and individuals while also serving as a catalyst in the development and growth of the industry’s best practices and standards.
The GBS sector remains a bright spot for Malaysia’s economy that is estimated to grow 10% to 15% for the next five years, since the sector has already surpassed initial targets of creating 43,000 new jobs by 2020 with more than 85,000 jobs created by 2016.
Some of the winners include Datacom Asia in Operational Excellence in IT, Aegis BPO Malaysia for Operational Excellence in Contact Centres and Operational Excellence in HR, Cuscapi Berhad for Best Practices in Business Process Transformation and Brandt International for Best Practices in Corporate Social Responsibility.